Coles supermarket responds to trolley complaint at Sydney’s Top Ryde shopping center car park

0

A Coles customer has sparked a debate on social media after sharing a series of photos from a supermarket car park in Sydney.

Posting on Facebook, the shopper expressed frustration at the number of Coles shopping carts that had been left scattered in the parking lot at Top Ryde City shopping centre.

A photo shared by the woman shows dozens of shopping carts on either side of the mall’s entrance.

For more Coles news and videos, check out Coles >>

Another shows four carts lined up between parking spaces throughout the parking lot.

The footage prompted a reviewer to ask Coles to operate all coin carts so shoppers are forced to return them to designated areas.

In her message, the customer called the supermarket to remedy the situation.

“It’s just a normal morning at Best shopping mall in Ryde City,” she wrote.

Another image shows carts lined up between parking spaces. Credit: Facebook

“Your carts everywhere except where they belong.”

However, the post prompted some Facebook users to defend Coles, saying “lazy” shoppers should be blamed for not sending their carts back to designated areas once they were done with them.

“If only people knew what carts are for,” said one.

Another added: “People are just lazy, and the coin system should be in place in all carts.”

An image shared by the Facebook user shows Coles carts scattered in random locations.
An image shared by the Facebook user shows Coles carts scattered in random locations. Credit: Facebook

However, the woman who shared the pictures of the carts went on to claim that all of the cart bays were “full”.

“It’s like that every day,” she added.

Coles responds

A Coles The spokesperson said the supermarket was devoting a lot of resources to running its trolley service.

“Coles provides carts to its customers for their convenience and spends a significant amount on their upkeep each year, part of which is the cost of collecting carts that have been removed from our premises,” the spokesperson told 7NEWS. .com.au.

“Abandoned carts are a nuisance to local communities and we are actively working to improve this across the country, including regular collections of abandoned carts with vehicles on the road daily and installing wheel blocking systems where appropriate. applicable.

“We also work with councils across Australia in dealing with abandoned carts.

“To help us manage trolley abandonment, members of the public can also use the Coles app on their smartphones to report trolleys using GPS, or call 1800 876 553 (1800 TROLLEY) and let us know. We’ll recover as soon as possible.”

The customer who shared the complaint said it was a persistent problem in the parking lot.
The customer who shared the complaint said it was a persistent problem in the parking lot. Credit: Facebook
Share.

Comments are closed.